Returns & Exchanges
At Grow Billion Trees, we are committed to sustainable fashion and your complete satisfaction with every eco-friendly garment. If your purchase doesn't fit perfectly or meet your expectations, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Sustainably
Place the unwashed, unworn items with original tags attached into the original biodegradable packaging to minimize environmental waste.
- 3.Ship It Back
Print the prepaid carbon-neutral shipping label provided in the portal and drop your package off at any authorized courier location.
- 4.Quality Check & Refund
Once our team inspects the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.